Keep calm and try to get an overview on the situation.

To avoid another accident and for self protection, make sure that the accident scene is secured. You can comission other bikers or hikers with this task!

Call the Bikepark first aid team +43 650 9514393 and explain the situation and your position. The exact position is declared on the emergency signs, which you can find along of all our tracks! The more information we get, the quicker and better we can help. We organize everything else, if needed we call an emergency doctor or an ambulance.

Provide first aid as good as possible or ask other bikers if they are able to help.

Ask someone to go to the next fire road to meet with the first aid team. If there are enough helping hands, send someone to search the next emergency sign along the track and communicate the position number to the first aid team.